![]() In the Sky Go desktop app settings, check if there is an option for hardware acceleration. Outdated or incompatible graphics drivers can cause screen capture issues. Make sure your graphics drivers on the clean Windows 10 installation are up to date. Right-click on Audials and run it as an administrator to ensure it has elevated privileges. I can record perfectly from Sky Go using my Audials version on my "buggy" OS, but on my clean installation, when Audials detects the Sky Go stream, the Sky Go window immediately goes black and nothing is recorded.ĭo you have any suggestions as to how to solve that problem?Įnsure that Audials has the necessary permissions to capture the screen on your clean Windows 10 installation. However, I am having problems with the Sky Go desktop app. I have installed the latest version of Audials 2021 downloaded from your website on my clean Win10 installation:īoth are the same versions, but I notice the "Streaming Service" are different versions.īoth versions record perfectly any browser based web streaming service (both in Chrome and FireFox). ![]() ![]() ![]() My main Windows 10 OS has become a bit buggy, so I've installed a brand new Windows 10 on another HDD on the same PC (either one selectable using BIOS boot options). ![]()
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